West Hollywood, CA Air Conditioning and Heating

Customers say: The reviews exhibit a predominantly positive sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the installation process, highlighting the professionalism, expertise, and commitment of the installers. They commend the company's responsiveness, communication, and overall quality of service. Positive mentions are made of the sales process, with some customers expressing appreciation for the upfront communication and transparency. The technicians and customer service representatives receive praise for their politeness, professionalism, and helpfulness. Customers also appreciate the company's commitment to excellence and the quality of the work performed. However, there are a few negative sentiments expressed in the reviews. Some customers mention a lack of upfront communication regarding equipment switching, which led to disappointment. Additionally, there are isolated instances of negative feedback regarding the sales process. However, these negative sentiments are not prevalent, and the positive reviews significantly outweigh them. Overall, the reviews convey a positive impression of the company, with customers expressing satisfaction with the installation process, professionalism of the technicians, and the quality of the service provided.