Privacy Policy.
Last updated: November 2, 2026
Precise Air Systems, Inc. ("we", "us", "our") is a family-owned heating and air conditioning contractor based in Los Angeles, California (CA Lic #428900). This policy explains what information we collect through preciseairsystems.com, how we use it, who we share it with, and the choices you have.
Information we collect
- Contact details you submit — name, phone number, email address, service address, and the details of your request when you ask for service, request maintenance-plan information, apply for a job, or contact us.
- Chat conversations — the messages you type into the chat assistant on this site, along with any contact details you choose to share in it.
- Calls — when you call a number shown on this site, the calling number, call time, and the page or source that led to the call.
- Usage information — pages visited, referring site, device and browser type, and approximate location derived from your IP address, collected with cookies and similar technologies.
How we use it
- To respond to service requests and schedule appointments.
- To communicate about your system, estimate, maintenance plan, or application.
- To understand which pages and advertising lead people to contact us.
- To protect our forms from spam and abuse.
- To improve this website and our services, and to comply with the law.
Tools and service providers on this website
- Google Tag Manager and Google Analytics 4 — measure site usage and which pages lead to calls and requests.
- Google Ads — measures ad conversions and may show our ads to people who previously visited this site.
- WhatConverts — call tracking; it may display a tracking phone number that forwards to our office so we know which page prompted your call.
- ZyraTalk chat assistant — an automated, AI-powered chat that answers common questions and passes your request to our team.
- Google reCAPTCHA — screens form submissions for spam; its use is subject to Google's Privacy Policy and Terms of Service.
- ServiceTitan — our online scheduling tool, where available.
- Google Maps — the embedded map on our contact page.
- Our website host, CI Web Group, which delivers this site and our form notifications and keeps aggregate traffic statistics.
Information you submit through our forms is delivered to our office. We share personal information only with these service providers, as needed to operate this site and serve you, or when required by law or to protect our rights and safety.
SMS & communications consent
Where a form asks for your consent to be contacted by text message, that consent is never pre-checked and is not a condition of any purchase. Message and data rates may apply; reply STOP to opt out at any time or HELP for help. No mobile information is shared with third parties or affiliates for their marketing purposes, and text-messaging opt-in data is never shared with any third party.
Cookies and your choices
Analytics and advertising cookies are on by default for visitors in the United States. You can opt out at any time from our cookie notice or the "open cookie settings" control below; your choice is remembered on later visits. Visitors in the European Economic Area, United Kingdom, and Switzerland are asked before optional cookies are used. You can also block or delete cookies in your browser.
Payment Security
We never collect, transmit, or store credit or debit card numbers on this website, and there are no card-entry fields anywhere on it. Payment for service is handled at the time of service through our payment processor. Financing applications are completed directly on our financing partner's own secure, hosted platform (Service Finance), and that partner's privacy policy governs the information you give them.
Data security and retention
We use reasonable administrative and technical safeguards, including encrypted (HTTPS) connections, to protect your information. We keep it only as long as needed to serve you, maintain business records, and meet legal obligations. No method of transmission over the internet is completely secure.
Children's privacy
This website is not directed to children under 16, and we do not knowingly collect their personal information.
Your Privacy Choices
Your California Privacy Rights — Do Not Sell or Share My Personal Information
We do not sell personal information for money. Under the California Consumer Privacy Act as amended by the CPRA, letting advertising tools (Google Ads) collect browsing activity on this site for cross-context behavioral advertising can count as "sharing," so we give every visitor the disclosures and the opt-out below.
Categories we collect: identifiers and contact details (forms, chat, and calls, as described above); and internet activity (pages visited, device, browser, and approximate location) collected by Google Analytics 4, Google Ads, and WhatConverts through Google Tag Manager. We do not collect sensitive personal information through this website.
Your rights: California residents may request to know the personal information we collect, use, and disclose; to delete it; to correct inaccurate information; and to opt out of its sale or sharing. We will not discriminate against you for exercising any of these rights.
How to opt out: choose "Opt out" on our cookie notice or . We also honor Global Privacy Control (GPC) browser signals as a valid opt-out of sale and sharing, with no further action needed. To make any other request, call or email us using the details below; we may need to verify your identity before acting on a request, and an authorized agent may submit one on your behalf.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Contact
Precise Air Systems, Inc. · 5467 W San Fernando Rd, Los Angeles, CA 90039 · (818) 240-1737 · info@preciseair.com